- Consistently offer professional, friendly and engaging service
-Ensure prompt and courteous service is extended to both internal and external customers
-Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
-Solicit group, transient and/or banquet business through action plan preparation and execution
-Establish parameters, quotes and negotiate prices, confirming by written contracts
-Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
-Maintain accounts, contact, activity and business details within the appropriate software applications
-Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
-Balance operational, administrative and Colleague needs
-Other duties as assigned.